Most companies begin their AI journey with the wrong question:
“Where can we use AI?”
That’s how budgets get burned, pilots drag on forever, and impressive demos never make it into real operations.
The truth is simple:
👉 AI is not the starting point. The business is.
Every successful AI initiative begins long before a model, dataset, or tool enters the conversation. It starts by understanding:
How value actually flows across your organization
Where workflows slow down, break, or create hidden costs
Which problems truly matter
And what outcomes are worth improving
This guide walks you through a clear, structured, and battle-tested method used by enterprise AI leaders and top CAIOs to identify real, high-value, high-feasibility AI use cases.
It’s not theoretical. It’s the exact, practical approach organizations use to uncover millions of dollars in opportunities by mapping value streams, exposing workflow bottlenecks, defining problems clearly, and shaping AI solutions that actually deliver ROI.
Follow these seven steps, and you won’t just generate AI ideas. You’ll identify the right use cases — grounded in real value, ready to build, and aligned with measurable business impact.
A Real Example We’ll Use Throughout This Guide
We’d like to thank Victoria Royal Investment, one of our strategic corporate host partners, for allowing us to use a simplified version of their real-world challenge to demonstrate this framework.
Like many real-estate development companies, they struggle with fragmented financial visibility—manual tracking of sales, cash inflows, upcoming obligations, and project-level liquidity. Industry reports show that over 70% of mid-sized developers lack integrated financial dashboards, leading to delays in decision-making and increased project risk.
We’ll use this short example throughout the guide to show how each step works in practice.
Important Note
The output of this exercise will become the key input for the AI Business Modelling Canvas (AI BMC), which we’ll cover in a future article. There, we’ll analyze your selected use case across data, capabilities, metrics, stakeholders, end users, costs, and benefits. For now, your only goal is to identify the right use case—nothing more.
Let’s dive in.
Step 1: Map the Value Stream
Before identifying any AI use case, you must understand how value actually flows across your organization.
Not the departments.
Not the org chart.
Not the individual tasks.
A value stream is the full journey that transforms a trigger into a meaningful outcome for a stakeholder.
Departments own pieces.
The value stream owns the outcome.
When you see the end-to-end journey, you can spot where value accelerates, where it slows down, and where AI can make the biggest impact.
Common examples of value streams include:
Get a customer fully onboarded
Approve a loan
Process an insurance claim
Deliver a shipment
Close the books at month-end
Fulfill an e-commerce order
Handle a support ticket from issue → resolution
Plan and execute a construction project
These are end-to-end journeys. These are where AI creates the biggest impact.
Use this simple sequence to define your value stream clearly:
Identify the Trigger
What event starts the journey?Define the Final Outcome
What must be delivered at the end?
Identify the Major Stages
What high-level phases occur between trigger and outcome?
Identify the Stakeholder(s)
Who receives the outcome and cares about its quality?
Define the North Star KPI
What single metric defines success of the entire journey?
List the Departments Involved & Draw the One-Line Map
Who touches the flow?
Finalize the map: Trigger → Stages → Outcome
This is the foundational output you will use in all following steps.
Once you’ve mapped the value stream, then you break it into workflows
Example
Victoria Royal Investment — Step 1: Value Stream Mapping
To anchor the framework in a real scenario, here is the value stream output for Victoria Royal Investment. This is the only goal of Step 1: define the end-to-end journey at a high level.
Value Stream Name: Financial Visibility & Decision Readiness
Step | Output |
|---|---|
1. Trigger | Financial activity begins (unit sales, scheduled payments, obligations) |
2. Final Outcome | A real-time, decision-ready financial report for management |
3. Major Stages | Sales & Payments → Cash Inflows → Obligations Tracking → Bank Updates → Consolidation → Decision Reporting |
4. Stakeholder(s) | CEO, Sales & Finance Team |
5. North Star KPI | Real-time financial visibility (daily cashflow accuracy, zero missing data) |
6. One-Line Map | Trigger: Financial activity → Stages: Sales & Payments → Cash Inflows → Obligations → Bank Updates → Consolidation → Outcome: Decision-ready financial view |
Step 2: Map the Workflow & Diagnose the Bottlenecks
Once you’ve defined the value stream, the next step is to zoom in on one workflow inside it.
If the value stream is the journey, workflows are the roads that move value from point A to point B.
Most workflows are messy, hidden, fragmented, or full of handoffs.
If you can’t see the workflow clearly, you can’t fix it — and you definitely can’t automate or apply AI to it.
We do that using a simplified TRACE mindset (Trigger → Route → Annotate → Check → Escalate). Use TRACE to surface the real friction.
TRACE is our workflow-mapping formula. It turns vague processes into a clear, diagnosable system. We have a full separate article explaining it step-by-step.)

A TRACE map showing each step and the bottleneck point.
TRACE = Trigger → Route → Annotate → Check → Escalate
A TRACE map highlights:
the exact moment delays begin
the steps creating rework
where approvals get stuck
where information goes missing
where humans fill the gaps because the system can’t
This makes invisible work visible.
remember:
Never optimize a step that shouldn’t exist.
As you map the workflow, you may spot steps that should simply be removed or redesigned
Examples of quantifiable workflow problems:
“KYC review takes 3 days on average.”
“30% of onboarding cases require manual correction.”
“40% of exceptions come from missing documents.”
“Customers wait 2 weeks for a support resolution.”
This is the level of clarity AI needs to deliver meaningful value.
The goal of Step 2 remains simple:
👉 Choose one workflow, map it in one line, and quantify the friction
Example
Victoria Royal Investment — Step 2: Workflow Mapping & Problem Diagnosis
Value Stream: Financial Visibility & Decision Readiness
Selected Workflow: Cashflow Consolidation & Visibility
Workflow Map (TRACE):
Sales Data → Client Payments → Bank Updates → Obligations (Contractors/Partners) → Consolidation → Report for Management
Where Friction Appears:
Manual data entry in multiple spreadsheets
Delayed bank updates (done weekly, not daily)
Obligations tracked inconsistently by different teams
No single source of truth, requiring manual reconciliation
Quantified Pain Points:
4–6 hours required to consolidate data per project
Weekly delays in updating bank balances
20–30% risk of missing or late-recorded financial obligations
0 forecasting capability → decisions are reactive, not predictive
This is the exact output required for Step 2:
a workflow map + measurable bottlenecks.
Step 3: Formulate the Problem
By now, you’ve mapped:
the value stream (Step 1)
one workflow and its bottlenecks (Step 2)
Now you must turn the workflow friction into a clear, concise, measurable problem statement.
This step matters because:
👉 If you can’t state the problem clearly, you can’t build an AI use case.
AI does not solve vague frustrations like:
“Cashflow visibility is bad”
“Things take too long”
“We need automation”
The problem must be formulated precisely, based on real numbers from Step 2.
How to Formulate a Strong Problem Statement (Simple Formula)
Use this structure:
Problem = Current State + Pain + Quantified Impact + Who Is Affected
A good problem statement answers four questions:
What is happening today?
Why is it a problem?
How big is the pain (quantified)?
Who is impacted?
A well-formed problem statement is short, factual, and measurable.
Examples:
“The claims review process takes 4 days and requires 3 manual checks, delaying customer payouts.”
“40% of onboarding cases require manual corrections, causing compliance risk.”
“Inventory updates rely on spreadsheets updated weekly, creating forecasting blind spots.”
Your goal is to convert the Step 2 bottlenecks into one crisp problem sentence.
Example
Victoria Royal Investment — Step 3: Problem Formulation
Using the workflow bottlenecks identified in Step 2, here is the problem statement for VRI.
Problem Statement (VRI)
“Cashflow consolidation takes 4–6 hours per project, relies on 5+ spreadsheets, and lacks forecasting capability, leaving management without real-time insight to make investment and project-launch decisions.”
That’s it.
One clear, sharp, measurable problem.
Expected Output for Step 3
A single sentence that captures:
current state
the pain
the measurable impact
who is affected
This becomes the problem input for Step 4: Value Proposition.
Step 4: Craft the Value Proposition
Once you have a clear problem statement (Step 3), the next step is to define the value proposition — the improvement your organization wants to achieve.
This is NOT the AI solution.
This is NOT the technical capability.
This is NOT the model.
👉 The value proposition simply describes the business value you want to create.
It turns the problem into a clear “better future state.”
This step ensures you don’t jump straight from “problem” into “AI” without defining what “better” actually looks like.
How to Craft a Value Proposition (Simple Formula)
Use this structure:
Value Proposition = Desired Outcome + Business Value
The value proposition should answer three questions:
What improvement do we want?
Why does it matter?
Who benefits from it?
To make it practical, use the 6 AI Value Objectives as your guide:
Speed/Time → faster processing
Cost → lower operational cost
Revenue → more sales / higher conversion
Quality → fewer errors
Robustness → consistent 24/7 performance
Impact → meaningful outcomes for users/society
The value proposition should link the problem to one or more of these objectives.
Example:
Victoria Royal Investment — Step 4: Value Proposition
Using the problem statement from Step 3, here is the value proposition for VRI:
Value Proposition (VRI)
“Provide real-time financial visibility and predictive insights to eliminate manual consolidation, support proactive investment decisions, and reduce the risk of delayed or incorrect project launches.”
This value proposition focuses on:
- speed (real-time visibility)
- quality (predictive accuracy)
- robustness (consistent daily updates)
- impact (better strategic decisions)
Expected Output for Step 4
A clear 1–2 sentence value proposition that defines:
what improvement you want
why it matters
the business value the organization expects
This sets the stage for Step 5:
Defining the AI solution (capabilities) that make this value possible.
Step 5: Describe the AI You Need (AI Solution Canvas)
Once you know the value you want to create, the next step is to translate it into a simple description of what AI should actually do.
You are not choosing models.
You are not designing a system.
You are simply describing the role of AI, the data it uses, and the type of help it provides.
Think of it this way:
👉 If AI were a smart colleague working alongside you, what would you want it to look at, and what work would you want it to handle?
To keep this easy and structured, we use a simple table — the AI Solution Canvas. This canvas forces clarity without requiring technical knowledge.
The AI Solution Canvas
You fill out 5 fields — that’s it.
Field | What You Describe | Hints / Examples |
|---|---|---|
1. Main Inputs | What information will AI look at? | Numbers/tables, payments, logs, KPIs, documents, emails, contracts, images |
2. Main Job of AI | What do you want AI to do with those inputs? | Forecast, detect issues, check/validate, summarize, answer questions, recommend next actions |
3. How Humans Use It | How will people interact with the AI? | Dashboard, alerts, chat-style copilot, automated reports, background automation |
4. AI Role Name | Give the AI a simple, human-readable job title | “AI Financial Copilot”, “AI Risk Assistant”, “AI Customer Advisor”, etc. |
5. AI Solution Summary | 1–2 sentences describing the solution | “An AI assistant that analyzes X, predicts Y, and recommends Z for better decisions.” |
This canvas centers the conversation on value and function, not technology.
It also ensures every use case has a clear identity and purpose before any technical decisions are made.
Example
Victoria Royal Investment — Step 5 Example: AI Solution
Here is the Step 5 output applied to VRI, using the same simple canvas
Field | VRI Output |
|---|---|
1. Main Inputs (i.e., data) | Payments received, scheduled instalments, bank balances, obligations to contractors/partners, project cost data. |
2. Main Job of AI | Forecast cashflow, identify risks or unusual patterns, and recommend when new projects can safely begin. |
3. How Humans Use It | Management can view a dashboard and ask questions through an AI-based financial copilot to test scenarios and get explanations. |
4. AI Role Name | AI Financial Copilot & Cashflow Forecaster |
5. AI Solution Summary | “An AI assistant that analyzes all project cashflows, forecasts future liquidity, flags financial risks early, and recommends the best timing for launching new developments.” |
This is all that’s needed for Step 5 — the AI solution is now clearly defined from a business perspective.
Technical teams can translate this into the appropriate mix of forecasting models, LLM reasoning, anomaly detection, and automation later.
Expected Output for Step 5
By the end of this step, you should have a completed AI Solution Canvas that clearly states:
what AI will look at
what job it performs
how people use it
the role it plays
a simple, concise solution statement
This provides a clean bridge into Step 6: Feasibility Check, where we test whether the solution can actually be built with the data and technology available.
Step 6: Check Feasibility (Data & Tech Readiness)
Now that you know what AI should do (Step 5), the next question is:
👉 Can we actually build this with the data and technology we have today?
This step prevents you from designing a beautiful AI concept that collapses during execution. It turns the AI solution from an idea into something realistic.
You don’t need to be an engineer. You just need to answer two questions:
Do we have the data to support this?
Do we have the technology and tools to use it effectively?
To make this simple, we use the Feasibility Check Canvas — a short table that surfaces the essentials.
The Feasibility Check Canvas
Fill out these 5 fields.
Field | What You Describe | Hints / Examples |
|---|---|---|
1. Key Data Required | What data does the AI need to do its job? | Payments, balances, logs, contracts, customer records, etc. |
2. Data Availability | Do we have this data today? | “Yes”, “Partially”, “No”, or “Exists but messy” |
3. Data Quality | Is the data clean, structured, timely? | Daily updates? Missing fields? Spreadsheet chaos? |
4. Tech Readiness | Do we have tools or systems to support this? | CRM, ERP, cloud storage, API access, dashboards |
5. Feasibility Verdict | How realistic is this use case? | “Ready now”, “Needs prep work”, or “Not feasible yet” |
How to Think About Feasibility
Data Feasibility Checklist
You can build the use case now if:
data exists
data is retrievable
data is reasonably clean or can be cleaned
data is updated frequently enough for your goal
If data is missing but easily collected → “needs prep work.”
If data can’t be collected → “not feasible yet.”
Tech Feasibility Checklist
You can build it now if:
systems can export/import data
you can access databases/spreadsheets/APIs
you can host dashboards or reports
security constraints allow it
If not, you may need small infrastructure steps first.
Example
Victoria Royal Investment — Step 6: Feasibility Check - Data & Tech. Readiness
Here is the feasibility check for VRI using the same canvas.
Feasibility Check Canvas (VRI)
Field | VRI Output |
|---|---|
1. Key Data Required | Payments received, scheduled instalments, bank balances, obligations, project costs, cashflow history. |
2. Data Availability | Mostly available, but spread across spreadsheets and updated manually. |
3. Data Quality | Inconsistent update frequency; obligations sometimes missing or delayed; no unified source. |
4. Tech Readiness | Excel-based workflow; limited system integrations; dashboards possible with basic tooling. |
5. Feasibility Verdict | Feasible with light preparation — needs consolidation of data into a single source and more frequent updates. |
This verdict means VRI can move forward, but must clean and centralize data first.
Expected Output for Step 6
Your final output should clearly show:
the data you need
the data you currently have
the quality of that data
your current technology level
a simple feasibility verdict
After this, you are ready for Step 7: Estimate the Operational Impact — the final step before moving into the AI Business Model Canvas.
Step 7: Estimate the Expected Operational Impact
Now that your use case is feasible, the final step is to estimate its potential operational impact — the real-world improvement the organization should expect.
This is NOT a full ROI model.
This is NOT financial forecasting.
This is NOT deep analytics.
👉 This step simply quantifies how much better the workflow becomes when AI is added.
The Impact Estimation Canvas
To make this simple, we capture impact in a short 4-row table:
Impact Area | Current State (Pain) | Expected Improvement With AI |
|---|---|---|
Time | How long it takes today | Faster processing; estimated time saved |
Cost | Manual work, duplicated effort | Reduced effort, fewer human hours |
Quality / Risk | Errors, delays, exceptions | Fewer mistakes, early warnings |
Decision Impact | Poor visibility, late insights | Better timing, confidence, consistency |
This gives a clear, structured impact snapshot that any executive can understand.
Example
Victoria Royal Investment — Step 7:
Here is how Step 7 looks for VRI.
Impact Estimation Canvas
Impact Area | Current State (Pain) | Expected Improvement With AI |
|---|---|---|
Time | 4–6 hours of manual consolidation per project; weekly updates | Real-time visibility; manual effort reduced by 70–90% |
Cost | High dependency on manual tracking; risk of repeated work | Lower operational load; fewer manual corrections |
Quality / Risk | Missing obligations; delayed updates; reactive decisions | Early anomaly detection; fewer errors; predictable cashflow |
Decision Impact | Management makes decisions with partial information | Confident, data-driven decisions on when to launch new projects |
Expected Output for Step 7
At the end of Step 7, the candidate should produce one completed Impact Estimation Canvas, showing:
measurable pain
clear improvement expectations
the operational value the AI solution will unlock
This completes the 7-step journey.
Final Takeaways: The AI Use Case Blueprint 🎯
✔ Step 1 — Map the Value Stream: Understand how value moves end-to-end across the organization.
✔ Step 2 — Map the Workflow & Diagnose Bottlenecks: Make invisible work visible and quantify the friction.
✔ Step 3 — Formulate the Problem Clearly: Write one sharp, measurable problem statement.
✔ Step 4 — Craft the Value Proposition: Define the improvement the business wants and why it matters.
✔ Step 5 — Describe the AI Solution (AI Solution Canvas): Specify what AI should look at, what job it performs, and how humans will use it.
✔ Step 6 — Check Feasibility: Confirm you have the data and technology needed to build it.
✔ Step 7 — Estimate Operational Impact: Quantify expected improvements in time, cost, quality, and decision-confidence.
🚀 AI only creates value when it’s anchored in real business problems.
Follow these seven steps, and you won’t just identify use cases — you’ll identify the right ones, with clarity, feasibility, and measurable impact.
Final AI Use Case Statement — Victoria Royal Investment (VRI)
Here’s how the full 7-step framework comes together in a real use case from Victoria Royal Investment.
1. Value Stream
Financial Visibility & Decision Readiness
End-to-end journey that gives management a clear, real-time view of cash position to decide when and how to launch new development projects.
2. Key Workflow Mapped
Sales Data → Client Payments → Bank Updates → Obligations → Consolidation → Management Report
Bottlenecks identified:
4–6 hours of manual consolidation per project
Bank balances updated weekly instead of daily
Obligations sometimes missing → 20–30% risk of inaccurate totals
No forecasting → decisions are reactive
Data spread across 5+ spreadsheets
3. Problem Statement
Cashflow consolidation takes hours, relies on multiple spreadsheets, and provides no forecasting, leaving management without real-time insight to make confident project-launch decisions.
4. Value Proposition
Provide real-time financial visibility and predictive insights so management can act confidently, launch new projects at the right time, and avoid cashflow-related risks.
5. AI Solution Canvas
Field | Output |
|---|---|
Main Inputs | Payments received, scheduled instalments, bank balances, obligations, project costs, historical cashflow. |
Main Job of AI | Forecast future cashflow, detect financial anomalies, highlight risks, and recommend safe timing for new project launches. |
How Humans Use It | Management views a dashboard and interacts through an AI financial copilot to ask questions and run scenarios. |
AI Role Name | AI Financial Copilot & Cashflow Forecaster |
AI Solution Summary | “An AI assistant that analyzes project cashflows, forecasts future liquidity, flags risks early, and recommends optimal timing for new developments.” |
6. Feasibility Check
Area | Assessment |
|---|---|
Data Required | Payments, obligations, bank balances, project budgets, historical cashflows. |
Data Availability | Mostly available, but scattered across spreadsheets and updated manually. |
Data Quality | Medium — update frequency inconsistent; some obligations not systematically captured. |
Tech Readiness | Basic infrastructure; dashboards possible; needs unified data source. |
Feasibility Verdict | Feasible with light preparation (requires data consolidation + more frequent updates). |
7. Expected Operational Impact
Impact Area | Expected Improvement |
|---|---|
Time | Reduce manual consolidation time by 70–90%; move from weekly → real-time visibility. |
Cost | Lower operational load due to reduced manual tracking and corrections. |
Quality/Risk | Fewer missed obligations; early anomaly detection; stable, predictable cashflow insights. |
Decision Impact | Confident, data-driven decisions on when to launch new projects and what scale to pursue. |
Final Use Case Summary (One Sentence)
Build an AI Financial Copilot that consolidates financial data, forecasts cashflow, detects risks early, and guides management on the optimal timing for launching new real-estate projects.
The combined outputs from Steps 1–7 become the inputs for the AI Business Model Canvas (AI BMC), where the use case is analyzed 360° across: data, capabilities, key metrics, stakeholders, end users, systems and platforms, estimated cost, and business outcome. That will be covered in a future article.

Sam Obeidat is a senior AI strategist, venture builder, and product leader with over 15 years of global experience. He has led AI transformations across 40+ organizations in 12+ sectors, including defense, aerospace, finance, healthcare, and government. As President of World AI X Ventures, a global corporate venture studio, Sam works with top executives and domain experts to co-develop high-impact AI use cases, validate them with host partners, and pilot them with investor backing—turning bold ideas into scalable ventures. Under his leadership, World AI X has launched ventures now valued at over $100 million, spanning sectors like defense tech, hedge funds, and education. Sam combines deep technical fluency with real-world execution. He’s built enterprise-grade AI systems from the ground up and developed proprietary frameworks that trigger KPIs, reduce costs, unlock revenue, and turn traditional organizations into AI-native leaders. He’s also the host of the Chief AI Officer (CAIO) Program, an executive training initiative empowering leaders to drive responsible AI transformation at scale.
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